Shipping policy

Dispatch location

Our dispatch location is Shenzhen, Guangdong, China. Taiwan is a delivery destination, not our business location.

Shipping zones and rates

Available shipping destinations, options, and rates are shown at checkout. Please check availability for your destination before placing an order:

Taiwan

Standard shipping: $4.60 USD
Free shipping on orders of $47.21 USD or more

North America

Destinations: Canada, Mexico, United States

Standard shipping: Free ($0.00 USD)

Other destinations

Online ordering is currently available for the United States, Canada, Mexico and Taiwan. For other destinations, please contact us before planning a purchase. A shipping option must be available for your address at checkout before you can place an order.

Order processing and estimated transit times

Please allow 3 business days for order processing before dispatch.

After dispatch, estimated transit times are:

United States: 6–12 business days in transit; estimated total including processing: 9–15 business days
Canada: 7–9 business days in transit; estimated total including processing: 10–12 business days
Mexico: 8–12 business days in transit; estimated total including processing: 11–15 business days

Transit estimates begin after dispatch. The estimated total delivery times above already include 3 business days for processing. Processing and delivery times are estimates, not guaranteed arrival dates.

Questions about a destination or delivery estimate?

Use our contact form to ask about your destination and the item you are considering. Include your country or region and the product name or link.

Order processing and transit are separate stages. If timing is important for your purchase, please contact us before placing your order.

Help with an existing order

Contact

Store operator: Ye Xiong
Email: Azukiservice@hotmail.com
No. 9 Apartment, Fenghuang Subdistrict, Guangming District, Shenzhen, Guangdong, 518107, China
中国广东省深圳市光明区凤凰街道9号公寓，518107